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Vendor Management Forms Specification

Complete JSM portal form designs for vendor registration, contract management, risk assessments, and performance reviews. Balance comprehensive data capture with user adoption through right-sized forms.

📖 20 min read 🤝 Vendor Management v1.0 💎 Pro Tier

Form Architecture

Organize vendor management forms into logical portal groups aligned with vendor lifecycle stages.

Portal Structure

Portal Group Forms Business Function
Vendor Registration New Vendor, Update Vendor Maintain vendor registry
Contacts New Contact, Update Contact Manage vendor contacts
Contracts New Contract, Contract Renewal Contract lifecycle management
Risk Assessment New Assessment, Risk Acceptance Third-party risk management
Performance New Review, SLA Performance Entry Vendor performance tracking
Issues New Vendor Issue, Update Issue Problem management

Form 1: New Vendor

Register new third-party vendors in the CMDB. Vendor registration is the gateway to formal vendor management and triggers risk assessment workflows.

Portal Placement: Vendor Registration

Request Type: Task | Priority: Medium | Approvers: Vendor Manager

Field Specification

Field Type Required Help Text
Vendor Name Text Yes Legal name of the vendor organization
Vendor Type Select Yes Primary classification of the vendor
Website URL No Include https:// prefix
Strategic Importance Select No Business criticality of this vendor
Engagement Description Textarea Yes Products/services to be procured and business purpose
Estimated Annual Spend Number No Expected annual spend in dollars
Data Access Required Select Yes Will vendor access company data?

Conditional Logic

  • When Strategic Importance = "Critical": Show Executive Sponsor field (required), route to TPRM Manager and CPO
  • When Data Access = "Confidential/Restricted": Show Data Types multi-select, route to Security for review

Form 2: New Contract

Register vendor contracts and agreements for lifecycle management and spend tracking.

Portal Placement: Contracts

Request Type: Task | Priority: High | Approvers: Contract Manager, Legal (for >$100K)

Field Specification

Field Type Required Help Text
Contract Name Text Yes Include vendor name and contract type
Vendor Assets Picker Yes Select the vendor for this contract
Contract Type Select Yes Master Agreement, SOW, Subscription, etc.
Total Value Number No Total contract value over the full term
Start Date Date Yes Effective date when obligations begin
End Date Date No Leave empty for perpetual agreements
Auto-Renew Select No Does contract automatically renew?
Notice Period (Days) Number No Days required for termination notice

Conditional Logic

  • When Contract Type = "Subscription": Auto-Renew becomes required, show Billing Frequency field
  • When Auto-Renew = "Yes": Notice Period becomes required
  • When Total Value > 100000: Route to Legal for review

Form 3: New Risk Assessment

Initiate and document vendor risk assessments as part of the TPRM program.

Portal Placement: Risk Assessment

Request Type: Task | Priority: High | Approvers: TPRM Manager

Field Specification

Field Type Required Help Text
Assessment Name Text Yes Include vendor name and assessment type
Vendor Assets Picker Yes Select the vendor being assessed
Assessment Date Date Yes Date the assessment was conducted
Assessment Type Select Yes Initial Onboarding, Annual Review, Triggered, Renewal
Overall Risk Level Select Yes Aggregate risk rating from the assessment
Assessment Methodology Select No Questionnaire, On-Site Audit, Third-Party Report, etc.
Next Review Date Date No When the next assessment should occur

Conditional Logic

  • When Overall Risk Level = "Critical": Show Critical Findings Summary (required), route to CISO
  • When Assessment Type = "Triggered Review": Show Trigger Reason select and Trigger Description textarea (required)

Form 4: New Vendor Issue

Report and track problems, incidents, or disputes with vendors.

Portal Placement: Issues

Request Type: Task | Priority: Derived from Priority field | Approvers: Vendor Manager (for Critical)

Field Specification

Field Type Required Help Text
Issue Title Text Yes Concise description of the issue
Vendor Assets Picker Yes Select the vendor this issue involves
Issue Type Select Yes Service Outage, Quality Issue, Billing Dispute, etc.
Priority Select Yes Critical, High, Medium, Low
Description Textarea No Detailed description of the issue and context
Impact Description Textarea No Business impact of this issue

Conditional Logic

  • When Priority = "Critical": Description and Impact become required, send immediate notification
  • When Issue Type = "Security Incident": Show Security Team Notified checkbox (required), route to Security
  • When Issue Type = "Service Outage": Show Outage Start Time and End Time fields

Access Control

Form Category Access Level Rationale
Vendor Registration Vendor Managers, Procurement Controlled vendor creation
Contracts Contract Managers, Legal Contract terms sensitivity
Risk Assessment TPRM Team Assessment methodology consistency
Performance Review Vendor Managers, Business Owners Relationship management
Issues All authenticated users Broad issue reporting
Form Design Tip: Over-complex forms discourage proper vendor registration, leading to shadow procurement. Balance comprehensive data capture with user adoption through right-sized forms with appropriate conditional logic.