Back to Software Asset Management

SAM Forms Specification

JSM portal forms for Software Asset Management. Enable SAM teams to manage software requests, track entitlements, record installations, monitor compliance, and process cost allocations through a governed self-service interface.

📖 25 min read 📝 Forms v1.0 💎 Pro Tier

Portal Structure

SAM Portal Groups

Portal Group Forms SAM Function
Software Catalog New Publisher, New Product Maintain software catalog
License Management New Agreement, New Entitlement Manage license contracts
Deployment Tracking New Installation, Update Device Track software installations
Compliance Compliance Position, Compliance Report Monitor license compliance
Renewals New Renewal, Renewal Decision Manage agreement renewals
User Requests Software Request, License Reclamation User-facing requests

Form: Software Request

Enable users to request new software licenses.

┌─────────────────────────────────────────────────────────────┐
│  SOFTWARE REQUEST                                           │
├─────────────────────────────────────────────────────────────┤
│                                                             │
│  Requested Software *                                       │
│  ┌─────────────────────────────────────────────────────┐   │
│  │ Select software...                              ▼   │   │
│  └─────────────────────────────────────────────────────┘   │
│  Select the software you need                               │
│                                                             │
│  Request Type *                      Quantity               │
│  ┌────────────────────────┐  ┌────────────────────────┐    │
│  │ New License        ▼   │  │ 1                      │    │
│  └────────────────────────┘  └────────────────────────┘    │
│  New, Additional, Upgrade         Number of licenses needed │
│                                                             │
│  Business Justification *                                   │
│  ┌─────────────────────────────────────────────────────┐   │
│  │                                                     │   │
│  │                                                     │   │
│  └─────────────────────────────────────────────────────┘   │
│  Explain why you need this software for your work           │
│                                                             │
│  Target Device(s)                                           │
│  ┌─────────────────────────────────────────────────────┐   │
│  │ Select device(s)...                             ▼   │   │
│  └─────────────────────────────────────────────────────┘   │
│  Devices where software will be installed                   │
│                                                             │
│              ┌──────────┐  ┌──────────┐                    │
│              │  Cancel  │  │  Submit  │                    │
│              └──────────┘  └──────────┘                    │
└─────────────────────────────────────────────────────────────┘

Field Specifications

Field Type Required Help Text
Requested Software Assets Object Picker Yes Select the software you need
Request Type Select Yes New License, Additional License, Version Upgrade
Quantity Number No Number of licenses needed (default: 1)
Business Justification Textarea Yes Explain why you need this software
Target Device(s) Assets Object Picker (Multi) No Devices where software will be installed

Form: New License Agreement

Register software license contracts with vendors.

Field Specifications

Field Type Required Help Text
Agreement Name Text Yes Descriptive name (e.g., "Microsoft EA 2024-2027")
Publisher Assets Object Picker Yes Select the software vendor
Agreement Type Select Yes Enterprise Agreement, Volume License, Subscription, etc.
Agreement Number Text No Vendor's official identifier (required for audits)
Start Date Date Yes Agreement effective date
End Date Date No Agreement expiration (blank for perpetual)
Total Value Number No Total contract value
Auto-Renew Select No Does this agreement automatically renew?

Conditional Logic

  • When Total Value > $100,000: Show "Business Justification" textarea (required)
  • When Total Value > $500,000: Show "Executive Sponsor" field, route to CFO
  • When Auto-Renew = "Yes": Show "Auto-Renewal Notice Period (Days)" field

Form: New Entitlement

Document specific license grants under an agreement.

Field Specifications

Field Type Required Help Text
Entitlement Name Text Yes E.g., "Microsoft 365 E3 - 500 Users"
Agreement Assets Object Picker Yes Select the license agreement
Product Assets Object Picker Yes Select the software product
Quantity Number Yes Number of licenses entitled
Metric Select Yes Per User, Per Device, Per Core, Per Processor, etc.
Unit Cost Number No Cost per license unit
Maintenance Included Select No Is support/updates included? Yes/No

Form: License Reclamation Request

Request return of unused licenses.

Field Specifications

Field Type Required Help Text
Reclamation Type Select Yes User License, Device License, Unused Installation
Affected User Assets Object Picker No User whose license is being reclaimed
Affected Device Assets Object Picker No Device from which license is being removed
Software Product Assets Object Picker Yes Product license being reclaimed
Reclamation Reason Select Yes User Terminated, Non-Usage, Budget, Hardware Retirement

Approval Chain Design

Financial Thresholds

Agreement Value Approval Authority
< $25,000 SAM Manager
$25,000 - $100,000 SAM Manager + Procurement Lead
$100,000 - $500,000 Finance Controller
> $500,000 CFO

Object Picker Filters

Common Filter Patterns

Picker Filter AQL
Active Software Products objectType = "Software Product" AND Status = "Active"
Active Publishers objectType = "Software Publisher" AND Status = "Active"
Active Agreements objectType = "License Agreement" AND Status IN ("Active", "Draft")
Active Users objectType = "User" AND Status = "Active"
Active Devices objectType = "Device" AND Status = "Active"