Enterprise IT CMDB

Physical data centres, offices, colocation facilities, and edge sites. Supports hierarchical nesting and geographic reporting.

AWS accounts, Azure subscriptions, and GCP projects. Tracks account ID, provider, environment tier, budget, and owner.

What the business does (e.g., Order Processing, Customer Support). The top-level anchor that business services map to.

Customer-facing services like "Online Banking" or "E-Commerce Platform". Links capabilities to the technical services that deliver them.

Internal services like "Authentication Service" or "Payment Gateway". The bridge between business services and applications.

Software applications from SaaS platforms to custom-built systems. Tracks business and technical owners, criticality, and data classification.

Independently deployable service components. Records parent application, repository URL, language, health endpoint, and deployment target.

Docker and OCI container images. Tracks registry URL, current tag, base image, scan status, and associated microservice.

Internal and external API endpoints. Records base URL, version, authentication method, rate limits, and owning application.

Physical and virtual servers in data centres. Tracks hostname, OS, CPU, RAM, storage, location, and lifecycle status.

VMs running on hypervisors. Records host server, vCPU, memory, OS, IP address, and snapshot schedule.

EC2, Azure VM, or GCE instances. Tracks instance type, region, availability zone, cloud account, and monthly cost.

EKS, AKS, GKE, or self-managed clusters. Tracks version, node count, provider, API endpoint, and monitoring URL.

Relational and NoSQL databases. Records engine, version, hosting type, storage size, backup schedule, and owning application.

Application and network load balancers. Tracks type, algorithm, health check path, SSL termination, and backend targets.

Switches, routers, firewalls, and wireless controllers. Records device type, firmware version, management IP, and location.

SSL/TLS and code-signing certificates. Tracks issuer, domain, expiry date, key algorithm, and auto-renewal status.

A, CNAME, MX, and TXT records across zones. Records hostname, record type, value, TTL, and managing provider.

Scheduled backup configurations. Links to target assets with schedule, retention policy, last run date, and success/failure status.

License entitlements for installed software. Tracks product, license key, quantity, expiry, vendor, and allocated application.

Vendor and support contracts. Records vendor, contract type, start/end dates, value, renewal terms, and SLA commitments.

Deployment environments (dev, staging, production). Groups infrastructure resources and tracks promotion pipelines.