Sources & Attribution
The external standards, documentation, and industry sources that informed the design of our CMDB templates and platform.
JSM Launchpad's asset schema templates are designed from first principles, informed by widely-accepted industry frameworks, official platform documentation, and established best practices. We believe in transparency about the sources that shaped our thinking. This page lists the key external references we consulted during research and development.
Atlassian Platform Documentation
Official Atlassian documentation for JSM Assets, Forge, and the Marketplace
JSM Assets REST API — Object Schema
API reference for creating and managing object schemas, object types, attributes, and references in JSM Assets.
JSM Assets REST API — Object Types & Attributes
Endpoints for object type creation, attribute definitions, and attribute type specifications (text, number, boolean, date, select, object reference).
Atlassian Forge Developer Platform
Documentation for the Forge platform including manifest configuration, UI Kit components, storage APIs, and deployment lifecycle.
Forge Manifest Reference
Manifest.yml schema documentation covering modules, scopes, permissions, and app configuration.
Jira Service Management Assets API
Service desk-specific API documentation for assets workspace operations and schema management.
Managing Assets in JSM Cloud
Atlassian support documentation on configuring and using Assets within Jira Service Management projects.
Allow Other Schemas to Reference Objects
How to configure cross-schema object references in JSM Assets, enabling shared configuration items across multiple schemas.
Cloud Fortified Apps Program
Requirements for Atlassian’s Cloud Fortified certification covering security, reliability, and support standards.
Atlassian Design System
Design foundations, component library, and accessibility guidelines used as reference for UI patterns and design tokens.
Industry Standards & Frameworks
Established IT service management and security frameworks
ITIL (Information Technology Infrastructure Library)
The de facto standard for IT service management. ITIL’s CMDB concepts, configuration item (CI) definitions, and service relationship models informed our template hierarchy design.
NIST Cybersecurity Framework (CSF 2.0)
National Institute of Standards and Technology framework for managing cybersecurity risk. Referenced for our cybersecurity template’s security control and risk assessment object types.
NIST SP 800-82 — Guide to OT Security
Operational technology security guidance that informed asset classification approaches for industrial and infrastructure environments.
CISA — Industrial Control Systems Security
Cybersecurity and Infrastructure Security Agency guidance on securing operational technology and industrial control systems.
ISO/IEC 19770 — IT Asset Management
International standard for IT asset management that informed our Software Asset Management template’s approach to license tracking and compliance.
Microsoft Azure Security Benchmark
Cloud security best practices referenced for cloud-native infrastructure asset classification and security control mapping.
IT Process Maps — Service Asset & Configuration Management
Community reference for ITIL process implementation patterns, CI type hierarchies, and configuration management database design principles.
CMDB Best Practices
Implementation guides, design principles, and architectural patterns
Atlassian — Configuration Management Database Guide
Atlassian’s guide to CMDB concepts, configuration management practices, and their role within the ITSM ecosystem.
Virima — CMDB Best Practices
Industry perspectives on CMDB implementation including data quality, relationship mapping, and phased rollout strategies.
CloudAware — CMDB Best Practices
Cloud-focused CMDB implementation guidance covering hybrid infrastructure asset tracking and cloud resource management.
InvGate — CMDB Best Practices & Expert Advice
Practical CMDB optimisation advice focusing on starting small, prioritising data accuracy, and leveraging automation for consistent discovery.
Beyond20 — Maximizing CMDB ROI
Analysis of CMDB implementation strategies, finding return on investment, and building a configuration management database that delivers ongoing value.
Navvia — Configuration Management Best Practices
Configuration management best practices covering process design, data governance, and CMDB implementation guidance.
Market Research & Industry Analysis
CMDB market data, use case research, and industry trend analysis
Business Research Insights — CMDB Software Market
Market sizing and growth projections for the CMDB software industry that informed our understanding of market demand.
ITSM.tools — CMDBs for IT Services
Industry publication covering CMDB concepts, benefits, best practices, and the evolving role of configuration management in modern IT service delivery.
Gartner — Software Asset Management Research
Analyst research on software asset management maturity models and licensing compliance trends.
Flexera — IT Asset Management Insights
Industry data on IT asset management challenges, software spend optimisation, and SaaS governance trends.
Security & Compliance
Cybersecurity asset management, vulnerability tracking, and compliance frameworks
Ivanti — CMDB for Cybersecurity
How CMDBs support cybersecurity operations including vulnerability management, threat response, and asset-to-risk mapping.
Armis — Asset Management in Cybersecurity
The role of asset visibility and inventory management in building effective cybersecurity programmes.
Bugcrowd — Atlassian Bug Bounty Programme
Atlassian’s security vulnerability reporting programme, referenced as part of our Cloud Fortified certification research.
WCAG 2.1 Quick Reference
Web Content Accessibility Guidelines that informed our UI design decisions for keyboard navigation, colour contrast, and screen reader support.
Enterprise Tools & Competitive Landscape
Established CMDB and ITSM platforms studied for market context
ServiceNow — Configuration Management Documentation
Enterprise CMDB implementation reference. ServiceNow’s CI class hierarchy and relationship model provided context for understanding enterprise-scale schema design patterns.
Device42 — IT Infrastructure Documentation
Infrastructure management platform documentation studied for asset discovery patterns, dependency mapping approaches, and data centre management models.
Atlassian Marketplace
The distribution platform for JSM Launchpad. Marketplace listings for related apps were reviewed to understand the existing ecosystem and identify gaps.
Community & Educational Resources
Developer communities, forums, and educational content
Atlassian Community
The official Atlassian community forum where practitioners share JSM Assets configurations, implementation experiences, and best practices.
Atlassian Developer Community
Developer-focused community for Forge platform discussions, API usage patterns, and app development guidance.
SMC Consulting — CMDB Implementation
Consulting perspective on CMDB implementation methodologies and common pitfalls in enterprise rollouts.
Atomicwork — Configuration Management Database Guide
Contemporary take on CMDB design for cloud-native organisations, covering key components, roles, challenges, and modern approaches to configuration management.
Built on Solid Foundations
Our templates combine industry best practices with practical JSM Assets expertise. Deploy production-ready schemas in minutes.